Shipping costs are at the customer's expense. For any purchase, a shipping fee of $ 10.00 CDN will be charged. For all outside of the province of Quebec, shipping charges of $ 15.00 CDN will be charged. For any purchase of CDN $ 60.00 or more in the province of Quebec, there will be no shipping costs.
We guarantee the satisfaction of the consumer. If you are not satisfied with your purchase, an exchange for an item of the same value or a refund is allowed. The return of items is at the expense of the customer. We accept exchanges or refund for a period of 30 days following the purchase. The item must be returned to its original condition. Any damaged product will not be exchanged or refunded. An administration fee of 3.00 $ CDN for Canada and 5.00 $ CDN for the other countries will be applicable to any refund on the items for sale on the BU store by Espace Thé.